Shipping policy

Shipping Policy

Last Updated: September 2026

At Manvora, we are committed to delivering your order safely, securely, and as quickly as possible. Please review the following shipping terms before placing your order.

1. Order Processing

Orders are normally processed within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive an order or shipping confirmation with the available tracking information.

2. Delivery Time

Estimated delivery time within Pakistan is generally:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.

From time to time, Manvora may offer free shipping promotions or special delivery offers. Any applicable promotion will be clearly mentioned on the website.

4. Cash on Delivery

Where available, Manvora may offer Cash on Delivery (COD) as a payment option.

For COD orders, customers are required to provide an accurate name, phone number, and complete delivery address.

Our team or courier partner may contact you to confirm your order before dispatch.

5. Accurate Delivery Information

Customers are responsible for providing correct and complete delivery information, including:

Full Name
Complete Address
City
Phone Number
Any relevant delivery instructions

Manvora is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Order Tracking

Where tracking is available, tracking details will be provided after the order has been dispatched.

Tracking information may take some time to become active after the courier receives the package.

7. Delivery Delays

Although we work with courier partners to ensure timely delivery, delays can occasionally occur due to:

Weather conditions
Public holidays
High order volumes
Courier operational issues
Road closures or transportation problems
Remote-area delivery
Unforeseen circumstances

Such delays are outside Manvora's direct control.

8. Failed Delivery & Returned Orders

If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, refuses the parcel, or cannot be contacted, the courier may return the package to us.

Additional shipping charges may apply if the customer requests the order to be shipped again.

9. Damaged Packages

If your package appears damaged, opened, or tampered with upon delivery, please contact us as soon as possible.

We may request photographs or videos of the package and product to investigate the issue and determine the appropriate resolution.

10. International Shipping

At present, Manvora primarily focuses on deliveries within Pakistan.

International shipping, if offered in the future, may be subject to different delivery times, shipping charges, customs duties, taxes, and import regulations.